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heycafe service

Welcome to our service centre

HeyCafé grinders provide efficiency and reliability to make the aromatic everyday coffee enjoyment accessible to everyone. As we seek to offer a top service along with every machine, we are continuously expanding our sales and service partner network to handle maintenance and spare parts orders as quick and easy as possible.


hemro service heycafe


Service for Germany, Austria & Switzerland

Learn more about the Hemro Service GmbH from the service portfolio here below:

Hemro Service Portfolio (German only)

Hemro Manufacturing Germany GmbH

Tilsiter Str. 142

22047 Hamburg
, Germany
Phone: +49 40 69 69 40 38 or +49 40 69 69 40 39





International sales & service partners

Are you looking for a HeyCafé distributor to order grinders, spare parts or technicial services?
Find a dealer through the search form:



Dealer Search

Technical support

Do you need specific technical information or the manual for one of our grinders? All documentation about our models can be found right here.

Support Center




We offer coffee grinding education courses with our partners at the HEMRO Academy in Europe. Sign up and join a class to become a coffee grinding expert!